PALS Provider AHA 2 Day Course
**Please Read**
Thank you for registering for the PALS Provider AHA 2 Day course. Here are a few notes to assist you in receiving the best experience possible at Defib This:
Please have your ID available at check in. If you signed up using a promo code, we also require verification of employment.
This course has a few precourse requirements that MUST be done 48 hours before your class - if these are not done you will not be permitted to attend the course.
Before Day 1 of class you will need to set aside at least 4 hours to complete the online portion of the course.
2020 PALS PROVIDER MANUAL:
The American Heart Association requires ALL students to bring the 2020 AHA PALS Provider Manual to class.
There are NO EXCEPTIONS.
If you would like to purchase a book directly from Defib This, you may stop by our student store and purchase it here. Books are limited, therefore first come first served and may not be available the day of your class.
You can also purchase the physical copy or eBook at WorldPoint.
We understand these manuals are an added expense.
They are an AHA requirement that allows us to provide you with a valid AHA card at the end of your course. We encourage you to shop around for the best value.
We cannot offer loaner books on site.
SCHEDULING POLICIES:
Per the Terms and Conditions on the course registration page:
Refund Policy:
There are no refunds. If you provide proper notification (see Cancellation policy below) your course payment will serve as credit on file to be used for other classes or retail items. Unopened books required for the cancelled course may be returned for credit only. There are no refunds.
Late Policy:
We ask all students to arrive 15 minutes prior to class. If you are more than 15 minutes late to class you will have to reschedule. You will not be permitted to attend the class in session and are considered a "No-Show." There are no refunds.
Rescheduling Policy:
You may reschedule one time with no penalties as long as you give us 48 hours notice via phone (831.426.9111) and/or email (info@defibthis.com). If you ask to reschedule more than once, the rescheduling fee is $15. If you reschedule with less than 48 hours notice, the rescheduling fee is one-half the course fee. You may not reschedule on the day of class as that is considered a “No-Show.” Specialized course rescheduling policies may vary (see below). There are no refunds.
No-Show Policy:
Failure to appear in class or day-of-class notice will result in forfeiture of your entire course fee. There are no refunds.
Cancellation Policy:
To cancel your course, you must contact us via phone (831.426.9111) and/or email (info@defibthis.com). You must cancel at least 48 hours prior to the course start date in order to use your course payment as credit. You may use your credit toward any course or product that we offer within a 2-year timeframe. Specialized course cancellation policies may vary (see below). There are no refunds.
CONTINUING EDUCATION UNITS:
We are a CE Provider for the BRN & EMS and charge $2 per CE hour.
PET POLICY:
We are a dog-friendly business. Well-behaved doggos are welcome, just ask to sign the dog waiver when you arrive.
If having dogs at your class presents a challenge for you, please notify our office by phone 831.426.9111 so we can make accommodations. We want everyone to be comfortable at Defib This
We can’t wait to see you in class!